Privacy Policy

This Privacy Policy describes how Nobleza Insurance Services ("we," "us," or "our") collects, uses, and shares information about you when you use our website at noblezainsuranceservices.com, contact us, or receive services from us.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Date of birth, gender, and health information (for insurance quoting purposes)
• Financial information relevant to insurance products
• Communications you send us via forms, email, text, or phone

We also collect certain information automatically when you visit our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Provide insurance quotes, recommendations, and services
• Communicate with you about your insurance needs and appointments
• Send appointment reminders, follow-ups, and policy updates via text, email, or phone
• Comply with legal and regulatory requirements as a licensed California insurance agency
• Improve our services and website

3. Text Message Communications (SMS)

By providing your mobile phone number and consenting through our website contact form, quote request form, or verbally during a consultation, you agree to receive text messages from Nobleza Insurance Services (also known as Nobleza Insurance Services). These messages may include insurance quotes, appointment reminders, policy updates, follow-up communications, and promotional information related to our insurance services.

Opt-In: You consent to receive SMS messages when you submit a form on our website (noblezainsuranceservices.com), text a keyword to our number, or provide verbal consent during a consultation.

Opt-Out: Reply STOP to any message to unsubscribe at any time. You will receive one confirmation message and no further messages will be sent.

Help: Reply HELP for assistance or contact us at oliversonssanchez@gmail.com.

• Message and data rates may apply
• Message frequency varies based on your interactions with us (typically 2–8 messages per month)
• Reply STOP to opt out at any time — no further messages will be sent
• Reply HELP for assistance
• Mobile number privacy: We do not sell, rent, share, or transfer your mobile phone number to third parties or affiliates for their marketing or promotional purposes under any circumstances.
• For support: oliversonssanchez@gmail.com | CA License #6019417

4. Sharing of Information

We may share your information with:

• Insurance carriers and underwriters as required to provide quotes and process applications
• Service providers who assist in operating our business (CRM software, communication platforms)
• Regulatory or government authorities as required by law

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure.

6. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at oliversonssanchez@gmail.com or (714) 829-9108.

7. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features may not function properly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted at noblezainsuranceservices.com/privacy-policy with a new "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Nobleza Insurance Services | Nobleza Insurance Services
• 3839 Whistle Train Road, Brea, CA 92823
• Phone: (714) 829-9108
• Email: oliversonssanchez@gmail.com
• CA Insurance License #6019417